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“Axure Support is the most incredible customer support service I have ever experienced.”

We’re here to help. When you send an email to support@axure.com, your case is assigned to a product specialist who will work with you until the case is resolved. Specialists are here from 2am to 6pm Pacific. Please email first so we can review your file and provide samples and links. We can schedule a call as needed. To make things faster:
  • Submit any bug reports that pop up within Axure RP with your email
  • Attach a copy of your RP file and include the names of relevant pages and widgets
  • Tell us which version of Axure RP is installed
  • Tell us which operating system you are running
  • Describe what happened before the error
  • Attach screenshots or videos
  • For Team Projects, let us know if you’re working behind a firewall or proxy server, or if you’re using a VPN
  • Sometimes it’s urgent! If it is, please use the word “urgent” in the subject line.

Tutorials and References

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Getting Started with Axure RP

Learn the basics of prototyping in Axure RP or get into the nitty gritty of working with widgets, masters, interactions, and more.

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Step-by-Step Tutorials

Ready to get your hands dirty? Build your first prototypes by following our example-based tutorials.

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Video Tutorials

More of a visual learner? Check out the Axure YouTube channel to watch all of our video tutorials.

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Installation and Licensing

Get help installing and activating Axure RP on Windows and Mac. This is also where you’ll find information on managing your Axure licenses.

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Team Project

Set your team up with version controlled projects that support easy collaboration with check-ins and check-outs.

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Get Started with Axure Cloud

Learn the ins and outs of publishing prototypes to Axure Cloud. Share your prototypes with teammates and stakeholders, collect feedback, and more.

Resources

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Widget Libraries

Learn the basics of prototyping in Axure RP or get into the nitty gritty of working with widgets, masters, interactions, and more.

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Axure Trainers

A list of Axure trainers from around the world that provide a variety of Axure RP training services.

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Axure Meetups

Meetups are a great way to meet other Axure professionals, recruit for you team, and learn new skills. Here is a list of some Axure meetups around the world.

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Video Courses

Video courses created by Axure customers. Learn from Axure enthusiasts working in the field.

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Events and Conferences

We’re proud to support the user experience, business analysis, product management, and software development communities. Here are a few of the events and organizations that we have sponsored recently.

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Axure Forum

Join the Axure user forum to get advice on how to prototype your perfect solution or to share your expertise with the community.