Axure Support
We're here to help!
Get started by emailing us at support@axure.com
When you send an email to support@axure.com, a product specialist will work with you until the case is resolved. Specialists are here from 2am to 6pm Pacific Time. We can schedule a call as needed.
Ask us anything
Can you help me with this interaction?
We'd love to work together to build your prototype.
How do I renew my subscription?
Get help with purchasing or managing your subscriptions.
Can you help me recover this file?
Please send us bugs, requests and general questions.
"Axure Support is the most incredible customer support I have ever experienced."
To make things faster:
When emailing us at support@axure.com, attach your RP file to the email; screenshots and videos are welcome
Tell us what you're trying to do and what's not working
If you think it's a bug, please provide the steps to reproduce, your operating system, and RP version number if possible
Email support@axure.com
Send us an email to get started, and a product specialist will work with you until the case is resolved.
Additional Resources
Axure RP & Axure Cloud Docs
Learn the basics of Axure RP, dive into tutorials, troubleshoot with documentation, and more.
Tips & Tricks
Enhance your Axure RP prototyping skills and design engaging user experiences even faster with these tips and tricks.
Core Training
Watch videos, read articles, and try the exercises. Watch all 6 videos in under 30 minutes.